Get answers to common queries about Trumac’s procurement solutions and services. Learn about pricing, raw material availability, delivery, RFQ process, order tracking, logistics, financing options, and more.
Buying Raw Materials
To obtain the prices for your specific requirements, simply click on the “Get Quotes” button, and our dedicated team will promptly provide you with competitive rates tailored to your needs.
Trumac offers a comprehensive range of raw materials, including metals, plastics, and more. Please refer to our extensive product catalog to explore the diverse range of materials we provide.
We have established partnerships with top brands across various raw material categories. Our product catalog showcases the wide range of trusted brands we collaborate with to meet your sourcing needs.
Trumac has a Pan-India presence, ensuring we can supply raw materials to customers nationwide. Our extensive network and logistics capabilities enable timely deliveries to multiple locations.
The delivery time depends on the specific product category and your location. Our team will provide accurate delivery timelines while providing the quotation, ensuring transparent communication and timely delivery.
Quality assurance is of utmost importance to us. We have implemented stringent quality checks, where our experienced agents verify the quality of raw materials before dispatching them to you, ensuring superior quality and reliability.
RFQ and Delivery
Creating an RFQ is a seamless process. Browse our product catalog, select the desired items, add them to your cart, and click “Create RFQ.” Provide the necessary details, and our team will swiftly respond with a quotation.
You can easily modify your RFQ by logging in to the Buyer Portal. You can add, update, or delete items within your raised RFQ. However, multiple changes may impact the turnaround time.
Tracking your order is effortless. Log in to your account on the Buyer Portal through our website or mobile app, and you will have access to real-time updates on the status of your order.
Yes, we offer reliable logistics support through our verified logistics providers. They ensure safe and efficient delivery of the raw materials procured through our platform across various locations in India.
Payments
Applying for financing options is straightforward. Fill out the credit application form, or reach out to our team directly, and we will guide you through securing the necessary financial support.
Yes, we offer the convenience of purchasing raw materials through secured credit options, such as Letter of Credit (LC) and Bank Guarantee (BG), providing you with added assurance and flexibility in your procurement process.